M Y P L A N E T

KovaApp - Book cleaning services quickly and effortlessly

KovaApp -  Book cleaning services quickly and effortlessly

About the Project

Kova Cleaning is a digital platform that helps users book cleaning services quickly and effortlessly. Whether it’s an apartment, office, or post-renovation space, Kova makes it simple to choose the right package, customize services, and find a reliable cleaner in just a few clicks. The goal of this project was to create a trustworthy, emotionally appealing experience while maintaining a highly functional and conversion-oriented interface.

Problem Statement

For many people, booking a cleaning service still feels like a frustrating process: unclear pricing, poor service transparency, and a lack of trust in who’s coming to clean your home. Most traditional or outdated platforms overwhelm users with complex forms or miss the emotional connection that builds loyalty. Kova set out to solve this — not only by making the process easier, but by making users feel safe, understood, and confident in their decision.

Solution

The solution was to create a user-friendly and emotionally intelligent platform that clearly guides users through every step — from selecting a cleaning package to confirming the booking. The interface introduces human warmth through soft illustrations, inviting copy, and thoughtful design. Predefined packages make decisions faster, while the ability to build a custom package adds flexibility. Every key point in the user journey — trust, clarity, simplicity — was reinforced visually and functionally.

Visual Design Approach

The visual language was designed to evoke a sense of cleanliness, trust, and ease. The light blue and white palette communicates hygiene and transparency. Rounded shapes, white space, and soft gradients keep the user’s attention focused and relaxed. Custom illustrations add personality and warmth without distracting from the functionality. Typography is clean and modern, ensuring readability across devices.

Outcome

The result is a seamless, trustworthy booking experience that reflects the professionalism of the Kova Cleaning brand. It simplifies the complexity of service selection while addressing users’ emotional needs — confidence, control, and comfort. The homepage is designed to convert, inform, and reassure — while being fully adaptable for future scalability.

Platform Overview

Kova is more than just a landing page — it’s a full-service digital ecosystem built for both clients and cleaners. The platform includes a user-friendly interface for booking cleanings, a cleaner dashboard for managing orders, and an intuitive admin panel for managing operations behind the scenes. This multi-layered structure ensures transparency, speed, and a smooth experience for every party involved.

The client platform allows users to register, select services, post orders, and review applications from available cleaners. They can see cleaner ratings, personal messages, and easily confirm the booking. The interface is clean and functional, with visual cues and helpful microcopy at every step.

Client Flow — From Request to Clean Home

The client’s journey begins on the homepage, where they are greeted with a clean and welcoming interface. They click on “Order a cleaner”, which leads to a guided service form. The form allows the user to choose a predefined package or build a custom one by selecting specific rooms and cleaning tasks.

Once the order is submitted, it’s published to the platform and visible to all verified cleaners in the selected area. The client receives a confirmation email letting them know that cleaners can now apply.

As cleaners submit applications, the client is notified via email. Each application includes the cleaner’s name, rating, and a short personal message. Inside their dashboard, clients can review applicants, select the cleaner that best fits their needs, and confirm the booking.

After the service is completed, the client is prompted to leave a review and rate the cleaner, closing the loop and feeding back into the trust system.

Cleaner Flow — From Registration to Earning Income

A cleaner starts by registering through the platform and is guided through a simple 4-step verification process:

  1. Submit identity documents

  2. Schedule a short video call with a Kova team member

  3. Complete the call, present documents, and share work experience

  4. Get verified and start receiving order notifications

Once verified, cleaners can browse active orders in their area and apply for jobs with a personal note. If selected, they receive a confirmation and can communicate with the client if needed. After completing a job, the cleaner marks it as done and awaits the client’s review.

This flow empowers cleaners with autonomy while ensuring only verified, high-quality professionals are presented to clients.

Admin Panel

The admin panel, designed with usability and control in mind, helps administrators manage orders, monitor activity, verify cleaner documents, and assist with disputes if needed. It’s built with clarity and efficiency in focus, making it easy for support teams to navigate complex workflows.

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